Reply by Peoplesmart

Not resolved
Sabrina purchased a county check (Criminal record). Theses records are not viewed right away. This is a county check to obtain the records that were not digitized from the court house. The customer contacted us on 3/9/2017 and we had issued a refund for the report.
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

This service did not provide what was offered, but they were quick to debit my account. This is not what I thought I purchased.{{Redacted}} They provided information that could easily be looked up on the internet.

In order to get additional information you have to continue paying more and more money. {{Redacted}} I am not satisfied with my purchase and if I could get my money back, I would. How do I get my money back?

Can you tell me how to get a refund? {{Redacted}}

Reason of review: Not as described.

Monetary Loss: $19.

Preferred solution: Full refund.

I didn't like: Product.

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