Reply by Peoplesmart

Thank you for your correspondence to dated February 15, 2013. Your concerns were forwarded to for review and response.

I apologize for any inconvenience caused with respect to this matter. We value you as our customer and want to make your experience with PeopleSmart a positive one. As such, we have canceled your membership and issued a refund for the amount of $39.90 which has been processed for receipt number 422277170.This will process immediately through our order system and card processor; however, please allow at least 3-5 business days for your financial institution to receive the funds.

When you purchased your original report there was an offer for a 7-day trial to the web site. It appears that you signed-up for that offer during the checkout process. The membership billed when the trial expired after 7 days, since there was no cancellation of the membership. I do apologize for the misunderstanding as to the membership package that was purchased. This was itemized for you at the checkout process where you would have put in your card information and also in the confirmation email that was sent immediately after purchase.

I appreciate you reaching out to us so we can make things right. If you require clarification on any of the issues raised, please feel free to contact us directly at 888-694-1992.

i already un subscribed from people smart i donno wat the *** is happening here ... u guys keep on taking money from my account..

refund my money as soon as u can.. every month u guys are doing the same thing..

i never creayed any account over here i donna how its happening every month...i got unwanted emails too.. today you guys detected 19.95 dollars from my account..same thing was happenned last month look at this tis is wat i got RECUR DEBIT CRD PMT12/14 INF*PEOPLESMART.CO 888-455-2792 NE 434256XXXXXX9150 282349417799967 ?MCC=8699 help me to get rid of these things

Monetary Loss: $100.

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