Peoplesmart
Reviews and Complaints

My name is Everylee Mitizie Watson.

I am not related to a Claire M. Cahill, please take her off my information. mitiziewatson@***.com, and mitiziemouse@***.com. Also, my number is incorrect. I no longer have 317-924-****. For about 15 years. Also, my son and husband, do not have that number. Douglas Ed.Watson, and Isaac B. Watson, Sr. And I am a woman. You have Sr. after my name Everylee Mitizie Watson, no Sr. Please correct. Need to verify send email to mitiziewatson@***.com . I can not think of anymore words. I will put letters so it will let me send this to you. Thanks.

Thanks a million,

Grandma Mitizie. I am 63 years old. I hope this goes thru. I hope this goes thru. I hope this goes thru. I hope this goes thru. I hope this goes thru. I hope this goes thru. I hope this goes thru.

On April of 2013 I used PeopleSmart's one dollar trial. After cancelling the trial moments after, I thought I would be good and not have to worry about further monthly charges.

I used my bank card for my one dollar trial, that I rarely use anymore. After really looking at my bank statement last month I saw a charge of $9.95 and decided to take a look. I logged back onto my account at PeopleSmart and found that they have been charging me for the past TWO YEARS! Costing me more than $220.00 and I want all of that money back!

I haven't used this website once since my one dollar free trial and I feel as though I have been scammed. When I called the support line and tried to talk to someone they told me that it was not a scam and that there was more than one cancellation that I had to perform.

They charged my debit card and I want my money back in my account now . This place is horrible will never use again

I used the 1.00 fee for one time use. they signed me up for membership, never sent the confirmation e-mail they said they sent.

no monthly e-mail of receipt of fee on credit card. they do send e-mails to get you to upgrade. This is unethical and a scam. I had to hit cancel membership 6 times before it would register cancelled membership.

I went in to cancel membership over a year ago, and now I see what happened, they don't accept the cancel membership when you click it the first time.

Scam!!! A class action suit should be filled against this company.

Last July 2014, I used this service once for a $1 fee. The confirmation email containing the statement, "After your trial period, you will be charged $19.95 for your PeopleSmart membership and it will automatically renew upon expiration at the same price every month unless canceled," went to my SPAM email.

After carefully reviewing my credit card statements, I discovered today that I have been charged every month for a year! Costumer service refunded only three of those payments. I feel completely abused and defrauded by PeopleSmart.

The customer service representative resent the original email to me and it went to my SPAM a second time! I asked for the name and address of a corporate representative to whom I could send a letter.

He told me that there was no such person! I was vulnerable when they stole money from me each month, but I'm not so gullible that I believe a company functions without living, breathing management.

I just found out that someone set up an account with peoplesmart back in January with my credit card information. When I called the customer service number I was told the account would be cancelled and I was only going to be refunded for this billing cycle for 14.95! I feel I should be refunded for ALL the charges because I wasn't using whatever service they offer!

People smart, in my opinion, appears to have intentionally prayed on me by selling access to a phone number and address for a few dollars hoping that we wouldn't read the "fine print" of the "terms and conditions" agreement so that they could bill us for years for monthly services that we never used, not once after that initial purchase, and while doing so never sent us any bills, statements, emails, or other notices, that are common with reputable institutions.

Never authorized charges for this service past a trial in 2012, and have been charged for the past 4 years!!!! Check your records, service has not been used !

I signed up for the 7 day "free" trial period to check the credit report of a tenant (which I couldn't get anyway because you have to have their permission). Tried to get a background check on the same person, but was unable to find anything...I remembered to cancel in time, but then was signed up for another product...IDENTITY SMART, inadvertently.

I have been paying for 14.95 for 3 months before I realized it was automatically coming off my credit card.

When I called to cancel, they offered me the same service for 9.95! Are they kidding??

This was not my peoplesmart account, however, there was one in place. I finally gained access to it after 6 months of unknown charges appearing on my bank statement from peoplesmart. Apparently there was some fraud on my debit card & another person's name was on the peoplesmart account. I have since changed the information on it and have only gotten 4 months of refunds back and none of the monthly fees or "report" charges as they appear on this account.

Peoplesmart claims their 800# was on the bank statement, however it was not. Because of there repeated unauthorized withdrawals from my debit card, I have had to shut down the entire account and file a fraud report. I could not get a full refund from peoplesmart even though I told them this wasn't my account. I am seeking at least $59.80 as a refund. I have emailed, called and written them to no avail. I am hoping this website can help me straighten out the mess that my financial life has become because of this fraud.

I am glad at least the bank was on my side! Please help! Buyer beware, they will charge you monthly unless you cancel somehow. Good luck getting anything in writing! Don't use a service that doesn't verify where their payments are coming from or if they are fraudulent!

I used People Smart once in 2013 and was charged $4. Then I was charged $19.95 a month since then. I didn't discover that until I was going through bank statements for my taxes. I called them and my account is now closed (I received a new ATM card, so they no longer had a way to charge me). However, they will not reverse the charges, claiming they can't since the account is closed. They did reverse one $19.95 charge, which is one month. However, they billed me for 14-15 months.

I have read enough complaints about them now that I realize I am by far the only person who did not realize when I paid for one report that I would be charged every month after that.

I would like to be fully credited for all of the charges in 2014.

Thank you for any help you can give me. I find this kind of practice reprehensible, and yes, perhaps in the fine print, they mention the monthly charge, but they do this with the expectation no one will read every caveat and they can simply charge cards every month.

How interesting that a company who wants to dig up dirt on people is so dirty in their own business practices.

Sorry gave wrong email its feduphazelton@***.com not christiehendrix8@***.com. did not find useful.

I canceled my account the same day.

Thought it was free trial. Was charged 19.95..total ripoff

I applied for a 7 day trial membership but after one search I realized that their information wasn't up to date. I cancelled my trial period 4 days in advance but was advised that I would still be billed. SITE IS A SCAM.

Mathew Dillion

Banner, Ky 41603

I would like to be ENTIRELY refunded please. This is a giant scam, I couldn't access ANY information that I was promised when I signed up, and they illegally charged my card 19.95 THREE TIMES.

I signed up originally for a 7 day free trial where they said all personal information would be available. When I tried to access the services, absolutely nothing promised was available. Rather, I was constantly redirected to a new page prompting me to pay 19.95 for the previously promised service. When I reluctantly paid that, it redirected me AGAIN to pay 19.95.

That's when I got fed up and checked my credit card statement.

THEY CHARGED ME 3 TIMES FOR ZERO SERVICE. This place is a giant loop of lies.

Like many others, I have been charged for a service, that I tried on a trial basis last January for one time. I thought I made it clear to them that that is all I was going to do.......

they ignored me, and continued to bill my Paypal account (which I had to give them to try it) $19.95 for the last TWELVE months!!! I called them and was told they would not refund my money. I guess they have FINE fine print somewhere on their website. I do not check my paypal statement; and I am not sent or emailed a statement every month like credit card companies.

I have never had a problem with Paypal! I want a refund from People Smart, and am willing to start or join any class action suit against them!

I am a 63 year old woman, and I feel they "robbed my small cookie jar" to the tune of $240.00. I want my money back...they are a SCAM; not a free trial!