Not resolved
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Value for money

I ordered a online subscription to find out the date my divorce was actually finalized because I didn’t want to wait two weeks for the county to provide the information. Well even though it was listed on the information they would provide it wasn’t listed.

So after a couple months of being charged for there services I tried to cancel my subscription. They said it would take a minute. All the person on the phone would do is try to sell me other products. After 20 minuets of me saying no over and over again to a limitless number of products I said let me speak to a supervisor.

He said your card will be changed $39.95 for some product and hung up. I called back told the new person that i didn’t want to buy anything all I want to do is cancel my subscription she rambled off a number which I couldn’t understand because, of her accent, then she hung up. I tried to call back numerous times only to get a busy signal. Thanks to them I locked my debit card so it won’t be changed and requested a replacement card.

So if you use this company don’t try to cancel just go straight to locking your debit card because you can’t just cancel your subscription. Use a different company.

Review about: Peoplesmart Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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